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Payment

Pay for your orders on our site, the payment process is completely secure thanks to SSL encryption and managed by our specialized service provider Ogone and our Société Générale bank.

You can pay for your orders by check.

1. Make your check payable to Must Technologie.

2. Write the number of your order * on the back of the check.

3. Send it to 75-81 Avenue d'Alsace Lorraine, 93130, Noisy-le-Sec .

* Your order number appears in the order confirmation email you received. have received.

You can pay for your orders by bank transfer.

The Must Technology account details appear on the confirmation email you received when validating your order in your inbox .

Do not forget to attach your order number in reference to your transfer.

After sales service


Do you have a breakdown? A technical problem with your machine? Do you want to have your machines overhauled? Do you have questions about how a machine works?
Our expert technicians have more than 10 years of experience in the maintenance and repair of textile printing machines (digital textile printer, screen printing carousels, transfer presses, etc.). They are at your disposal to help you by phone, by email or to make interventions directly on your premises.
Fill out a contact form or call us on +33 (0) 1 48 50 40 00.

All machines must be maintained and / or overhauled to continue to function properly, thus ensuring the good productivity of your business.

Our expert technicians have more than 10 years of experience in the maintenance and repair of textile printing machines (digital textile printer, screen printing carousels, transfer presses, etc.). They diagnose your machines, replace used parts and ensure their compliance.

To perform an overhaul of your textile printing machines, fill out a contact form or call us on +33 (0) 1 48 50 40 00.

• Mechanical parts are guaranteed for six months from delivery against any manufacturing or material defect. This duration is understood to be for normal working conditions, ie eight hours per working day for equipment materials.
• The warranty does not cover wearing parts: doctor blades, seals, lamps, relays, electrical parts, etc.
• The warranty is limited to free repair or free replacement (at the choice of the manufacturer or importer) of parts recognized as defective, without any other service or compensation.
• The free supply of replacement parts is understood to leave our warehouses.
• Defective parts must be returned to us free of charge. shipping within eight days.
• The repair, modification or replacement of parts during the warranty period cannot have the effect of extending the warranty period for the equipment.

Delivery

Several delivery methods are available to you for receiving your orders.


• You can come and collect your orders directly from our warehouses when the products are available.
• For conventional parcels, home deliveries are made from Chronopost.
• For heavy products, delivery will be adapted according to the destination and the type of products to be delivered.

Shipping time
Products in stock are generally shipped within 24 hours (working days) after receipt of your payment.

If the products are not in stock, the time and shipping method will vary depending on the product type and weight. For more details, contact us on +33 (0) 1 48 50 40 00.


Delivery time
If you are located in France metropolitan, you will be delivered within 2 to 5 working days.

If you are located abroad, it may take up to 2 weeks depending on the delivery terms defined.

Direct collection in our warehouses < / p>

Are you located in Ile-de-France? If the products are available, you can collect your order directly from our warehouses at 75 Avenue d'Alsace Lorraine in Noisy-le-Sec.

Standard parcel prices
The delivery of parcels weighing less than 100 kg is done via Chronopost in mainland France. The price varies according to the weight of the packages. It is € 20.00 for a parcel weighing up to 10 kg, then € 5.00 for each additional 10 kg.

Parcel between 0 and 10 kg: 20 , 00 €

Parcel between 11 and 20 kg: 25,00 €

Parcel between 21 and 30 kg: 30.00 €

Parcel between 31 and 40 kg: 35.00 €

Parcel between 41 and 50 kg: 40.00 € < / p>

Parcel between 51 and 60 kg: 45.00 €
For delivery abroad, the mode of transport and delivery varies. For more information, contact us on +33 (0) 1 48 50 40 00.

Heavy product prices
For equipment orders bulky and heavy, packaging and transport costs are not included in the order. They will be invoiced separately according to the mode of transport chosen. For more information, contact us on +33 (0) 1 48 50 40 00.

If the products are available in our warehouses, you can come and collect your order.

Must Technologie is located at 75-81 Avenue d'Alsace Lorraine, Noisy-le-Sec, 93130. < br />

We are open Monday to Friday from 9:00 a.m. to 6:00 p.m.

MUST services

MUST Technology organizes personalized training courses as close as possible to your needs (dates, location, tailor-made support, etc.). Get your training funded by your OPCA!

Objectives

At the end of the course, the participants will have acquired the knowledge allowing them to be able to understand the general principles of printing techniques on textiles, and the related constraints:

Master professional vocabulary.

Dialogue with the departments techniques of their company and subcontractors.

Understand the interaction between supports and inks.

Understand the compatibility of different supports and types of inks.

Choose the formats according to the work to be done.

For whom?

Anyone involved in the production cycle of the 'digital printing or screen printing on textiles.

This training is intended for beginners or professionals in digital or screen printing.

No specific profile or experience required.

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Our teaching methods

Our training courses include a theoretical internship and also designed in a concrete way in support of numerous demonstrations.

The training is done on digital machine or textile screen printing.

For each stage of the training, the trainer explains the procedures to the trainees, then they will be invited to individually reproduce the work performed by the trainer. This will make it easier to understand and memorize the techniques and processes of printing on textiles.

Evaluations are carried out during training in order to verify the level of knowledge acquired. At the end of the training, the trainee will have a file containing the various points covered during the training.

About MUST Technology

Since 1990, MUST TECHNOLOGIE has specialized in the import, installation and maintenance of equipment in the textile printing sector.

We have '' a wide range of digital textile printers, printers for objects, inks for textile printing machines, heat presses and calenders for sublimation, equipment for screen printing (graphic and textile screen printing carousels, maintenance screens).

We distribute the biggest brands specialized in the textile industry such as:
Direct digital printing on garment: Kornit Digital, Polyprint

< p> Screen printing: MHM, Schenk, AMEX Arsen Manoukian

Hot transfer and sublimation: Transmatic

Ovens and drying tunnels: Chiossi e Cavazzuti

For any information or request for a quote, do not hesitate to contact us by e-mail at info@must-tech.com or by phone at +33 (0) 1 48 50 40 00 .


You can contact our experts and technicians by:

Phone: +33 (0) 1 48 50 40 00

< p> Mail: info@must-tech.com

Mail: 78-81 Avenue d'Alsace Lorraine, 93130, Noisy-le-Sec

Our team is available Monday to Friday from 9:00 a.m. to 6:00 p.m.

Phone

Call us:

+33 (0) 1 48 50 40 00

E-mail

Write to us:

commercial@must-tech.com